Tech Support is in Canada?

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Tom Sams
Tom Sams's picture
Tech Support is in Canada?
SoftPlan Version:
2014 Plus

Just received my April AT&T long distance bill and didn't realize when I was calling the 519-886-9750 SP Tech Support number that it was actually an international number and went outside my set monthly long distance plan.  So beware, if you spend an inordinate amount of time with Tech Support, you could be lining your phone carrier's pockets. 

cbe
cbe's picture
Lucky for me I was giving a

Lucky for me I was given a warning by my sales rep when I bought Softplan so I knew about that.  I think it's pretty poor customer service on their part, but at least they did setup a toll free number for Softplan+ users.  In the future, call 855-877-9750 or use the email support.

- Cory

Tom Sams
Tom Sams's picture
Tech Support Toll Free

Thanks Cory!

Finehomes
Finehomes's picture
I had the same exact

I had the same exact situation here.  Called tech over and over again last month thanks to the numerous issues with this release and have a huge phone bill.   I guess the lifetime tech support isn't 100% free....but its better than most offer.