If you are having difficulty with a SoftPlan drawing you can upload your drawing file and allow others to take a look at it to diagnose the problem. When you are creating a forum message there are options to upload images and files. Just browse to the file from the Upload Files section as you are creating your message and select Upload. Your drawing file will be uploaded and attached to your message.
If you are concerned about having your drawing file out there for anybody to see you can include the file in a password protected *.zip file and then only give the password to trusted people. SoftPlan Tuts has an internal Private Messaging system that can be utilized to pass along the password for opening the file.
Be sure to make a note of what SoftPlan version you are using.
Bill is the owner and maintainer of SoftPlanTuts.com