From time to time I get people who have a question about something SoftPlan related and they want to ask via email, private message, or the Contact link. While that is possible, it is not preferable. Questions should be directed to the Forum. That way everybody gets an opportunity to help out when they see a question that they know the answer to. But also the Forum acts as a searchable database that people can use to quickly find answers. An email only helps one person whereas a Forum post can help numerous people for years to come.